Messages

To send a new message to Customer Service

1. Click the "Compose New" link in the upper-right corner of the title bar. A new screen will display.
2. Select the category that is most applicable to your message content.
3. If your message is related to a specific account, select your account from the drop-down list.
4. Enter Subject and Message.
5. You can choose to be notified by email that a response to your message is waiting in your secure Internet Banking.
6. Click "Send" to send your message.

To reply to a message

1. Click the message. A new screen will display.
2. Click "Reply".
3. Enter Message.
4. You can choose to be notified by email that a response to your message is waiting in your secure Internet Banking.
5. Click "Send" to send your message.

To delete a message

• Click the red X in the far-right column next to the desired message.